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Self-isolation support

Find out what to do if you've been told to self-isolate.

Remember, if you have been told to self-isolate you should do this straight away.

Self-isolation means staying at home all the time, with no other households coming inside.

This means you can't:

  • pop to the shops or drop the children off at school, until you have a test result, even if you're wearing a face covering
  • go to a school or nursery setting
  • take the dog for a walk
  • let people come into your home to bring shopping, look after children or for any other gathering

Support with money

If you need to self-isolate your employer should help you, and you may be able to get statutory sick pay.

If you're on a low income and are asked to self-isolate by Test and Protect you may be able to get a Self-Isolation Support Grant of £500. If you have no access to public funds you may still be accepted.

For more information or if you have money worries, contact the Money Advice and Rights team (MART).

Support to get the essentials

There are lots of ways to get your food and essentials delivered whilst you're isolating:

  • Local businesses offering home delivery
  • Support with shopping
  • Supermarket delivery
  • Hot meal delivery

Details of support available in your area can be found at https://wecareeastren.org.uk/food-and-shopping/ or by
phoning 0141 876 9555, Monday to Friday, 10am to 3pm.

Don't be afraid to ask your friends, family and neighbours to help you get food or medicine when you are isolating.

If you don't have anyone that can help you, you can phone The Community Hub on 0141 876 9555, Monday to Friday, 10am to 3pm.

Alternatively, you can email hello@va-er.org.uk.

Other key contacts

If you've a question about vaccinations or need to reschedule an appointment, visit https://nhsnss.org/services/our-covid-19-response/covid-19-vaccination-helpline-and-booking-service/ or phone 0800 030 8013.

If you're worried about your mental health, visit www.clearyourhead.scot.

If you're worried about your child's mental health, visit www.parentclub.scot.

If you're being affected by domestic abuse, call 0800 027 1234 or visit www.sdafmh.org.uk.

For any other enquiries phone the National Assistance Helpline on 0800 111 4000.

Last modified on 13th April 2021

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