Health and care

View the latest information from the Health and Social Care Partnership.

Much of the country is calling for the public to adhere to the new measures that have been put in place to protect our NHS and frontline staff. This includes our Health and Social Care Partnership (HSCP), which is responsible for delivering health and social care services in East Renfrewshire.

Our priorities have been to protect our most vulnerable residents during these extraordinary circumstances.  A huge amount of work is being undertaken, from business support staff ensuring as many staff as possible are set up to work from home and managing rotas for front line staff, training GPs to deliver online consultations, prioritising hospital discharges to free up beds in hospitals and get our residents back home and comfortable.

Our district nurses and care at home staff are continuing to provide vital services to residents at home and our social work teams are working with our most vulnerable families and young people.

The HSCP will continue to work closely with colleagues in the NHS and Scottish Government throughout this pandemic.

Experiencing symptoms of Covid-19?

Book a free test on the NHS website

You can also phone the Covid-19 helpline on 0800 028 2816.

Personal protection equipment for unpaid carers

If you're an unpaid carer who visits or lives with a friend or family member to provide help with personal care such as washing or dressing and need help to access personal protective equipment (PPE) such as gloves and aprons, you can contact East Renfrewshire Carers Centre who'll discuss your requirements and arrange for an order to be placed through the HSCP Hubs for an identified need.

Contact

East Renfrewshire Carers Centre

Email: claire@eastrenfrewshirecarers.co.uk  

Phone: 0141 638 4888

Web link: Read the Scottish Government advice for unpaid carers

Test and Trace

Test and Trace is NHS Scotland's new approach to controlling the spread of Covid-19 in the community. The system will help to prevent you from spreading the virus, and protect the country from a second peak.

Everyone aged 5 and over with any of the symptoms of Covid-19 - a new continuous cough, temperature or loss or change of taste or smell - should immediately visit the NHS Inform website or phone 0800 028 2816 if you don't have access to the internet to book a test.

When you contact the NHS you'll be able to book a test at a mobile testing unit, a drive-through testing centre or order a home testing kit.

Under the system, you'll have to isolate with your household as soon as you've symptoms and, if you have a positive test result, you'll be asked to provide details of all recent close contacts to NHS contact tracers. Those people will be contacted and asked to isolate for 14 days.

This includes people in your household, people you've had direct face to face contact with for any length of time, and those you've been within 2 metres or for 15 minutes or more.

This NHS system is entirely confidential. When the people you have been near are contacted they'll not be told who it is that they've been in contact with. This information is only collected and used by NHS Scotland for the purposes of tracing your contacts.

If you receive a call or a message from a contact tracer to say you've been in contact with someone who has tested positive, they'll ask you to self-isolate immediately. It's hugely important you do this in order to stop the spread of the virus. You won't be able to leave home for exercise, to buy food or get medicine.

For those who can't leave their home and who can't get the help they need from family, friends or online, the National Assistance Helpline is available Monday to Friday, from 9am 5pm on 0800 111 4000.

If you don't have people who could help you, we and our partners will work together to make sure you have the supplies you need. 

To access this support, phone Customer Services on 0141 577 3020. The helpline is open Monday to Friday, 8.45am to 4.45pm, excluding bank holidays. You can also email covid19help@eastrenfrewshire.gov.uk and a member of the team will get back in touch.

Free sanitary products

Up to 25% of women have had difficulties accessing sanitary products at some point due to financial constraints. To challenge this we've made a variety of sanitary products available in buildings including schools and health centres, Citizens Advice Bureau, Voluntary Action East Renfrewshire and housing associations. These products are available to everyone, regardless of their financial position.

Last modified on 27th November 2020

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