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Money advice and rights

View the latest information from our Money Advice and Rights team.

We know how difficult a time this is for everyone, so our Money Advice and Rights team is available to offer expert and confidential advice on money worries, benefits and budgeting.

They can help with benefit applications and appeals to make sure you have your household income maximised by making sure you have all the benefits you are entitled to.

They can also support you with you debt and can speak to your creditors on your behalf, whilst helping you understand what the people you owe money to can and cannot do.

Contact us.

Parental Support Fund

This helps with the increasing challenge of in-work poverty, targeting support to help parents already in jobs support through the provision of training and employability support to remain active in the workplace and gain progression through a rewarding career.

The team will also provide confidential income and money advice support.

To find out more call 0141 577 8438 or email Naomi.Nicol@eastrenfrewshire.gov.uk.

Money Saving Expert

Money Saving Expert has information about how Covid-19 affects your finances, including sick pay, mortgages, rental help, energy top-ups, cancelled events and more.

Visit the Money Saving Expert website.

You can also calculate any benefits you may be entitled to by visiting the UK Government website.

Getting help with funeral costs

Financial support and advice can be accessed if you contact our Money Advice and Rights team.

Citizens Advice 

Citizens Advice can help with debt and money advice, completion of benefit application and appeal forms, benefit appeal representation.

They also run the Patient Advice Service, Armed Services Advice Project, Helping East Renfrewshire Online (HERO) service, employment advice and assistance with homelessness/evictions.

The team is working from home with advice available over the phone. Call 0141 881 2032 or visit the Citizens Advice website where you will find direct mobile numbers for specialist advisers.

Citizens Advice Scotland's money map will help you find sources of online support to increase your income, reduce your bills and ease the costs of daily living.

Home Energy Scotland

If you need help to stay warm, make best use of energy and save money on fuel bills, contact Home Energy Scotland on 0808 808 2282 or email adviceteam@sc.homeenergyscotland.org.

Social Security Scotland

Some benefits are provided by Social Security Scotland.

There are currently eight with more being added to the list in future. 

Visit Social Security Scotland's website to find out more about the benefits listed below.

  • Carer's Allowance Supplement
  • Best Start Grant - Pregnancy and Baby Payment
  • Best Start Grant - Early Learning Payment
  • Best Start Grant - School Age Payment 
  • Best Start Foods
  • Funeral Support Payment
  • Young Carer Grant
  • Job Start Payment
  • Scottish Child Payment

The Scottish Government website provides information on other benefits and grants not listed above.

Home Heating Support Fund

The aim of the fund is to have people heat their home to a comfortable standard without worrying about their bills.  People shouldn't be keeping their heating turned down because they feel they don't have enough money to top up their meter or pay their next heating bill. 

Fund information:

  • It is a one-off payment
  • Fund is for heating suppliers only
  • It will cover debts to suppliers
  • It will cover cases where people are worried about a future bill - future estimated bill can be paid on residents behalf in advance in order that they adequately heat their home
  • Payment will be made direct to supplier
  • Last date for applications is 31 March 2021

If you think you could be eligible, please email mart@eastrenfrewshire.gov.uk.

Digital devices and support with broadband/data bills

Since the beginning of the pandemic more of our lives have moved online. We understand this has added extra stresses and strain on households. East Renfrewshire Council and our partner organisations are working together to help with expenses like paying bills and obtaining devices. We've outlined what is currently available and who to contact.

(Information correct at 15 December 2020)

Humanitarian Relief Discretionary Fund (East Renfrewshire Council)

A one off payment of up to £250 for households where there has been a reduction in income causing financial hardship.

Who can apply?

Anyone who is not eligible for other covid related grants (e.g. crisis grants and business grants)

For more information and to apply, contact our Money Advice and Rights team.

Community Hardship Fund (Barrhead Housing Association)

A payment of up to £250 (one grant available each year) for households facing financial hardship.

Who can apply?

Barrhead Housing Association tenants

For more information, contact Barrhead Housing Association.

Apply now

Connecting Scotland Programme - older people and people with disabilities

iPads, internet connectivity and support to develop digital skills for people who are socially isolated or lonely and meet the following criteria:

  • Are older people (aged 60+) and/or have a disability;
  • Are digitally excluded - do not have an appropriate device and/or are not connected to the internet at home; and
  • Are on low incomes so cannot afford to buy a device or pay for internet access.

Who can apply?

Organisations and groups working with people who meet the criteria

Individuals and private sector organisations cannot apply

To find out more email help@connecting.scot

Apply now

Closes 18 January 2021

Connecting Residents in Scotland's Care Homes initiative

iPads and internet connectivity for shared use and training/support for care home staff

Who can apply?

Registered care homes in Scotland can apply for their residents

To find out more email nss.tec@nhs.net

Apply now

Accepting applications continuously until early 2021

Last modified on 13th April 2021

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